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Driver ojol ketahuan memasukkan bubur yang sudah tumpah (mothership.sg)
Angela menegaskan bahwa ia memesan lewat GrabFood, meskipun sopir terlihat menggunakan tas pengiriman FoodPanda. Setelah kejadian, Angela melaporkan kasus ini ke Grab, namun hingga kini belum mendapatkan respons. Ia mengaku kecewa karena kepercayaannya terhadap penanganan makanan oleh pihak pengemudi telah dilanggar.
Grab sendiri memiliki aturan ketat terkait keamanan dan kebersihan makanan. Pelanggaran kode etik seperti ini dapat berujung pada sanksi berupa penangguhan hingga pemutusan hubungan kerja bagi mitra pengemudi.
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